UNIFYD Healing
Center Coordinator
Part-Time
Remote
Posted
September 13, 2024
Assists with coordinating inquiries, marketing, website updates and more for UNIFYD Healing centers on the network.Y ou will provide exceptional customer service and answer any relevant questions to UNIFYD Healing centers currently within the Network, however, are not expected to provide any business or financial advice. This position is flexible with hours making it ideal for someone interested in working remotely. This position has the opportunity to transition to full-time in the future depending on ones multitasking ability.
Responsibilities
- Serve as the primary point of contact for center owner inquiries, feedback, and concerns, ensuring prompt and satisfactory resolution
- Coordinate promotion of their unique events, when necessary, and liaise with website manager and social media departments to ensure visibility
- Collaborate with center owners to promote wide variety of services and exceptional customer experiences
- Maintain accurate customer records and databases on Monday.com
- Proactively identify opportunities to enhance center owner satisfaction and retention through tailored event ideas, promotions, and initiatives
- Monitor Center’s use of Unifyd CRM
- Proactively identify opportunities for centers to improve on lead conversions
Ideal Candidate / Requirements
- Understands the UNIFYD World mission as well as the UNIFYD Healing initiative. Some general understanding of the Energy Enhancement System would be beneficial as well but can be learned as you go.
- Extremely organized.
- High attention to detail.
- Great communication skills with others over email.
- Learns quickly and can adapt to a constantly evolving work environment.
- Able to multi-task and manage multiple emails from different center owners and employees
- Able to work independently without regular supervision.
- Excited to help spread awareness and support individuals around the world dedicated to bringing this technology to their community to help humanity.
- 2+ years of previous customer support experience.
- Experience with Monday.com, Missive, and Slack is an added asset (will train on their use).
Compensation
Will be discussed following an interview based on experience.
